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Organising Behind the Bar

Hospitality work is synonymous with low pay and insecurity. The only way to change that is to get organised.

Illustration by Carmen Casado

When we go for drinks with friends, we don’t always think about the work that makes this possible. Often that’s the point. Hospitality workers are encouraged to make customers’ experiences smooth, with smiles and nods. But our good nights out can also be someone else’s thirteen-hour shift, their aching feet and lower backs, their time […]

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